bet365 Casino review: who holds the UK licence

By The Review Room editorial team · Published 14 November 2026 · Updated 14 November 2026 · 4 min read

bet365's online casino in Great Britain runs under the remote casino licence of Hillside (UK Gaming) ENC, Gambling Commission account 55149. The licence was active when we read the register on 14 November 2026, as it has been since 17 October 2019, and bet365 is recorded on it as an active trading name.^[1][2]

The licence record

Licence holder

Hillside (UK Gaming) ENC^[1]

Account number

55149

Licence number

055149-R-331499-004

Activity

Casino, remote

Status

Active, from 17 Oct 2019 to current

Trading names

bet365, status active^[2]

Other activities on this account

None listed

Our verdict on the record

The record is clean and easy to follow once you know the company name. There is one active remote casino licence, a continuous run of more than seven years with no end date, and an explicit trading-name entry that ties bet365 to it. That is the strongest kind of link the register offers between a brand and a licence holder.

What the record does not show is just as important. A licence tells you that bet365's casino must follow the Gambling Commission's rules. It does not tell you how quickly withdrawals arrive, how the games play or how support handles a complaint. We have not tested any of those, so we give no verdict on them.

Why the licence is not in bet365's name

Many gambling brands are run by a company with a different legal name, and the register handles this with a trading names tab. The casino licence for bet365 sits with Hillside (UK Gaming) ENC. If you search the register for the brand alone and open the first result that looks right, you can easily end up on the wrong record or decide the brand is missing. The reliable route is to open account 55149 directly and read the trading names tab, where bet365 is listed as active.

The licence holder matters to you in practice. It is the business your account agreement is with, the one that must handle your complaint, and the one the Commission would act against if the rules were broken. The register also keeps a separate list of regulatory actions, which you can search by company name.^[3]

This account holds only the remote casino activity. Betting is not part of this licence record, so anyone checking bet365's sportsbook should not assume this entry covers it.

What the licence means when you play

Because the licence is active, the site must apply the full set of UK protections. You will be asked to prove your age and identity before you can gamble.^[4] Online slot stakes are capped at £5 a spin, or £2 if you are 18 to 24.^[5] Any promotion must keep wagering at 10 times or less, and you cannot be asked to bet on sport to unlock a casino offer.^[6] Our guide to wagering limits on UK casino bonuses shows what those caps mean in pounds.

The site must also take part in GAMSTOP. If you register there, bet365 is among the sites you will be blocked from for the period you choose.^[7]

Strengths and gaps in what we could confirm

Confirmed by the record

• An active remote casino licence with no break in the dates shown since 2019.
• An explicit, active trading-name entry for bet365.
• A single, focused licence record with no surrendered or lapsed casino activity on it.

Not confirmed

• Withdrawal times, payment methods and fees.
• Game range, game providers and return-to-player figures.
• Current offers and their terms.
• Quality of customer support and complaint handling.

Three checks only you can make

A register check confirms the licence, but some things depend on your own account. Before you deposit, confirm the address in your browser is the one you reached from bet365's own app or a bookmark you trust, not a link from an advert or message. Read the footer and check that it names Hillside (UK Gaming) ENC and account 55149, the same details we found on the register. And set a deposit limit in your account settings before your first deposit, while the decision is easy to make.

How bet365 compares

Of the three brands we reviewed, bet365 has the clearest brand-to-licence link. LeoVegas is licensed under its own company name, with more activities on one licence, while Mr Green's UK domain moved to a new licence holder in 2025. The side-by-side licence comparison lays the three records out together.

To repeat this check on bet365 or any other site, follow our guide to checking a UK casino licence. It takes about two minutes and needs nothing but the account number in the site's footer.